Consulting 4.5 Digital communication: Review
In this lesson, you will take a look back on the previous four lessons: email English, giving information, taking part in conference calls, and telephone etiquette.
Telephone English
Consulting 4.4 Digital communication: Telephone etiquette
This is the final lesson on phone or email communication. You will learn about etiquette and discuss both formal and casual English.
Consulting 4.3 Digital communication: Conference calls
This lesson will help you to be confident in speaking up during conference calls.
Consulting 4.2 Digital communication: Giving information on the telephone
This lesson will focus on giving and receiving information over the telephone, as well as using natural intonation patterns to communicate clearly.